Abandoned Accounts | If your account has had no activity in the last year and you have not contacted the credit union, your account becomes dormant. After three years of dormancy, your account becomes abandoned, and the funds in the account will be sent to the State Comptroller by June 23, 2023. Click here for more details.
FRAUD REMINDER TO OUR MEMBERS | 5Point will NEVER call and ask for your online banking login information. Do not provide account login or card information over the phone. If you’re suspicious during a call, hang up and call the credit union directly at 1.800.825.8829 or visit your nearest branch.
Holiday Closing | We will be closed on Monday, June 19th, in observance of Juneteenth. 

Welcome to 5Point's Virtual Lobby!

Our virtual lobby allows you to get face-to-face service with someone from our team -- from the convenience of your home!

Click the Chat Bubble Icon to get Started!

The chat button is located in the bottom right corner of your screen; if you do not see it, that means all team members are currently assisting someone else.

Video Call

If you would like to have a video call, click the chat bubble icon, then select "Video" it may take a moment to connect if our team member is finishing up with someone else.

Contact Us

Audio and Video Permissions

Audio - Once connected, you should receive a pop-up asking for permission to access your microphone. If you do not get this notification, you may need to go to your browser settings to allow the use of the microphone.

Video - To allow a team member to see you on camera, you must click the video icon (located at the top of their video screen) and give permission for the camera to be on. This can be done by clicking "allow" on the pop-up, or if you don't see a pop-up, by going to your browser's privacy settings.