Credit Card System Upgrade | We are currently not receiving payments made to 5Point credit cards through online bill pay systems. Please click here for acceptable ways to make payments on your 5Point credit card.
COVID-19 Update |Ā  All lobbies are open with limited capacity. Click here for more information.
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM







By appointment only
The main Card Alerts and Controls screen will display your debit and/or credit card(s) with the On/Off status of each card. Each card can be identified by the last 4 digits of your card.


 
June 25, 2019 5Point Credit Union Welcome Kit mailed to SETXEFCU members.
June 28, 2019 SETXEFCU closes early at 3:00 p.m.
July 1, 2019 Orange location (old SETXEFCU) closed for merger.
July 2, 2019 SETXEFCU opens as 5Point Credit Union.
No. Your PIN will not change. Your PIN will be sent to you in a separate mailer to protect your account against unauthorized access. Note that your PIN is linked to your new card. If you wish to change your PIN, a new card must be issued with a new card number. There is a nominal $10 fee to process. 
When the card is turned ON, you can use it to make purchases and other normal transactions. When the card is turned OFF, one-time transactions using your card or card number will be blocked. Recurring transactions will still process even when your card is turned OFF.



To turn your card ON/OFF, simply tap on the toggle to set your desired card status. Changes to your card status are instant, so you are in control of when your card may be used.
None of 5Point's credit cards have an annual fee.
Drive-Thru Hours
 
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 9:00 AM - 1:00 PM









Curbside Hours (by appointment only)
 
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM







 
5Point Credit Union Visa Debit Cards now feature built-in chip technology. You'll enjoy global acceptance plus an enhanced level of security.

Southeast Texas Employees Federal Credit Union is merging with 5Point Credit Union to provide members with access to even greater service, more convenience and new financial products.  SETXEFCU opens July 2, 2019 as 5Point Credit Union.

The Alerts and Control Preference screen allows you to have even more control on how you receive your alerts and for what types of transactions.

Drive-Thru Hours
 
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 9:00 AM - 1:00 PM









Curbside Hours (by appointment only)
 
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM









 
When you use your card at a chip-activated terminal, the embedded chip generates a one-time use code. This code is virtually impossible to counterfeit and helps reduce in-store fraud.
No. You can call 1.888.886.0083 to create a PIN. 
All savings accounts will have a suffix of 0 at 5Point Credit Union.
Drive-Thru Hours
 
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 12:00 PM









Curbside Hours (by appointment only)
 
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
By default, alerts are enabled for All Transactions. If you do not want to receive Alerts for every transaction, you can change your preference to Preferred Transactions or Blocked Transaction Only. To help protect your account we will always send an alert if you are blocking transactions and one is attempted. If you receive an alert on transactions that you did not authorize, please contact us immediately.

You can use your card at millions of places that accept Visa Debit Cards, at home and around the world.
Yes.  Your deposits will continue to be insured up to the limit of $250,000 established by the NCUA.  IRA deposits are insured up to a separate $250,000 limit. 
The Alert Delivery Options screen allows you to customize how you receive your card alerts. If you have Push Notifications and Text Message Banking enabled then all delivery options will be turned ON. If you do not want to receive an alert to that option, simply toggle OFF the method you want to stop receiving alerts for that card. At least one delivery option must be enabled for each card.

If an option to enable Push Notifications does not display, you can enable them by accessing your mobile app’s menu and going to Settings. Once in the Settings menu, you can enable Push Notifications by clicking on the link. The Push Notification screen will allow you set up other account alerts such as balance reminders. Once Push Notifications are enable, please return back to your Card Alerts and Control screen. If you access the Alert Delivery Options, you will now see the toggle to enable Push Notifications for Card Alerts.

If an option to enable SMS Text Alerts does not display, you can enable them by logging into Internet Banking and clicking on Notifications and selecting Settings. The Alerts and Notifications screen will allow you set up other account alerts such as balance reminders. Follow the onscreen prompts for adding your phone number for Text Message Banking. Once Text Message Banking is enable, please return back to your mobile app and access the Card Alerts and Control screens. If you access the Alert Delivery Options, you will now see your phone number has been added along with a toggle to enable SMS Text Alerts for Card Alerts.

Yes. If a merchant is not yet chip-activated, you can continue to swipe your card and enter your PIN. Or select CREDIT and sign for your purchase, if necessary.
We will be updating your account to match an account type at 5Point Credit Union with similar features. If you
are over 50 years of age, we’re moving your account into our 50+ checking account. All others will move into our
Absolutely Free Checking option. Review the Checking Account Options sheet to compare all of 5Point’s checking account types. If you would prefer another type of account, simply stop by the 5Point Credit Union nearest you or give us a call at 1.800.825.8829. We’ll be happy to assist.
Drive-Thru Hours
 
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 9:00 AM - 1:00 PM









Curbside Hours (by appointment only)
 
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Drive-Thru Hours
 
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 12:00 PM









Curbside Hours (by appointment only)
 
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Yes. You can still use your card to get cash, check your balance and more. Be sure to insert the chip end of your card into the ATM with the chip facing up. Your card will remain in the ATM until your transaction is complete.
The Merchant Type screen allows you to BLOCK transactions from specific merchant categories such as Gas Stations, Groceries stores , hotels and airlines in the Travel industry and many more. If you have your Send Alerts setting set to Preferred Transactions, you can also turn on or off alerts from specific merchants. If you are BLOCKING the merchant type, you will not be able to turn off the alert.


 
Interest rates currently in effect for your CDs and IRAs will not change until renewal. At that time, the rates may
be adjusted, as they have in the past, to reflect current market conditions.
Please call 800.631.3197 to activate your new card.
Yes, your checking account links to your savings account for our overdraft protection option. In the event of an
overdraft in your checking account, available funds will be transferred from your savings to cover the overdraft in
your checking account. A nominal transfer fee of $5.00 will charge to your account each time funds transfer.
Drive-Thru Only Hours
 
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 12:00 PM
The Transaction Type screen allows you to BLOCK transactions by types such as Mail/Phone Orders, ATM, Online, and more. If you have your Send Alerts setting set to Preferred Transactions, you can also turn on or off alerts for specific types. If you are BLOCKING the transaction type, you will not be able to turn off the alert.

You can report credit card fraud to:
  • 1.866.590.7672 for Platinum, Platinum Rewards, and Business cardholders
  • 1.866.590.7682 for Signature cardholders
No. There are no additional fees to use a chip card.
Drive-Thru Only Hours
 
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Yes, if your account has been open for 60 days and is in good standing, you will receive standard courtesy pay.
Our standard courtesy pay service covers overdrafts on checks and other transactions made using your checking
account number and automatic bill payments. The Courtesy Pay limit is $500.00. There is a nominal fee of
$30.00 assessed per transaction paid using the Courtesy Pay service. Please click here for additional information.
If you prefer not to keep the service, you may opt-out by calling 1.800.825.8829 or writing to us at P.O. Box 1366, Nederland, TX 77627.
The Location Type screen allows you to BLOCK transactions from merchants processing transactions internationally. If you have your Send Alerts setting set to Preferred Transactions, you can also turn on or off alerts for foreign transactions. If you are BLOCKING foreign transactions, you will not be able to turn off the alert.

No, your Discover® Money Back Rewards will remain the same.
Yes, you'll need to update any bill payment service you're currently using to the new Visa card number.
The Spend Limits screen allows you to BLOCK transactions greater than the amount you enter on screen. You can also enter a dollar amount to receive alerts greater than the amount you entered. If you only want to receive alerts on transaction above the threshold you entered, you will need to disable all alerts for Merchant, Transactions, and Location types. Any transaction that is BLOCKED will trigger an alert even if it is lower than the amount you entered.

Drive-Thru Only Hours
 
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Yes. You’ll need to set up Bill Pay through 5Point’s home banking system. Any recurring, scheduled payments
through SETXEFCU will not process beginning June 26, 2019. See the Electronic Services sheet for step-by-step instructions on setting up your home banking username and password.  For helpful demos, click here.
Yes, payments made to your old card will be paid on the new card, but will take a few days to process.
Your SETXEFCU transaction history will no longer be visible in online banking. If you need any transaction
history, simply give us a call and we can research the information you need.
Rewards can be redeemed as merchandise, gift cards, travel, and statement credits. View the list of rewards at www.curewards.com/5point or from Access Point in home banking.
Once your card is activated, it will start accruing points for retail purchases only (not balance transfers, cash advances, or existing balances).
To Redeem Travel (Flights, Car Rental, Hotels, Experiential, etc.) Rewards: 1.800.666.8767 or 1.800.900.6160 (International calls)

To Redeem Merchandise Rewards: 1.800.637.7728
 
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