Abandoned Accounts | If your account has had no activity in the last year and you have not contacted the credit union, your account becomes dormant. After three years of dormancy, your account becomes abandoned, and the funds in the account will be sent to the State Comptroller by June 23, 2023. Click here for more details.
FRAUD REMINDER TO OUR MEMBERS | 5Point will NEVER call and ask for your online banking login information. Do not provide account login or card information over the phone. If you’re suspicious during a call, hang up and call the credit union directly at 1.800.825.8829 or visit your nearest branch.
Holiday Closing | We will be closed on Friday, April 7th, and Saturday, April 8th, in observance of Easter. 
Bank jugging is when thieves wait in the parking lot of a credit union or bank, watch for someone they suspect is carrying cash, and then follow the individual to their next stop to rob them or burglarize their vehicle.

How to avoid becoming a target:

  1. Always be aware of occupied vehicles parked outside of the credit union – especially if the vehicle has a good view of the front door, drive-thru, and ATM.
  2. Conceal your money when you're leaving. Don't carry it openly in envelopes, coin boxes, or bank bags.
  3. Lock the doors of your vehicle.
  4. Don't leave your money unattended in your vehicle. 
  5. Pay attention to anyone following you as you are leaving the credit union. 

What to do if you're targeted:

If you think someone's following you from the credit union, call law enforcement immediately. Let them know where you are, and drive toward your local police station or sheriff's office.