FRAUD REMINDER TO OUR MEMBERS | Fraudsters are especially hard at work this time of year. Please know 5Point will NEVER call and ask for your online banking login information. Do not provide account or card login information over the phone. If you’re suspicious during a call, hang up and call us at 1.800.825.8829.
Bank jugging is when thieves wait in the parking lot of a credit union or bank, watch for someone they suspect is carrying cash, and then follow the individual to their next stop to rob them or burglarize their vehicle.

How to avoid becoming a target:

  1. Always be aware of occupied vehicles parked outside of the credit union – especially if the vehicle has a good view of the front door, drive-thru, and ATM.
  2. Conceal your money when you're leaving. Don't carry it openly in envelopes, coin boxes, or bank bags.
  3. Lock the doors of your vehicle.
  4. Don't leave your money unattended in your vehicle. 
  5. Pay attention to anyone following you as you are leaving the credit union. 

What to do if you're targeted:

If you think someone's following you from the credit union, call law enforcement immediately. Let them know where you are, and drive toward your local police station or sheriff's office.