Abandoned Accounts | If your account has had no activity in the last year and you have not contacted the credit union, your account becomes dormant. After three years of dormancy, your account becomes abandoned, and the funds in the account will be sent to the State Comptroller by June 23, 2023. Click here for more details.
FRAUD REMINDER TO OUR MEMBERS | 5Point will NEVER call and ask for your online banking login information. Do not provide account login or card information over the phone. If you’re suspicious during a call, hang up and call the credit union directly at 1.800.825.8829 or visit your nearest branch.
Holiday Closing | We will be closed on Monday, June 19th, in observance of Juneteenth. 

Let us know your travel plans to prevent debit and credit card interruptions.

Fraud alerts can trigger when your debit or credit card is used out of town, at a location outside your usual routine, or in an area heavily targeted by fraudsters. Don’t let that happen.
 
If you’re traveling somewhere that’s a significant distance from home – a city several hours away, another state, or a foreign country – your debit and credit card purchases may be flagged for potential fraud. But you can prevent this by simply letting us know you’re traveling. Help us make sure your card works reliably through whatever journey you may be taking.

Contact us before you leave.

Call us at 1.800.825.8829 before you travel to place a travel notice on your account.

 

We're here to help 24/7.

If you forget to place a travel notice and your card is declined for a valid purchase, we can help with that, too. Call us at 1.800.825.8829 24/7 for any issues with your debit or credit card.
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