Abandoned Accounts | If your account has had no activity in the last year and you have not contacted the credit union, your account becomes dormant. After three years of dormancy, your account becomes abandoned, and the funds in the account will be sent to the State Comptroller by June 23, 2023. Click here for more details.

FRAUD REMINDER TO OUR MEMBERS | 5Point will NEVER call and ask for your online banking login information. Do not provide account login or card information over the phone. If you’re suspicious during a call, hang up and call the credit union directly at 1.800.825.8829 or visit your nearest branch.

Holiday Closing | We will be closed on Monday, June 19th, in observance of Juneteenth.

Emergency Cash Disbursement (ECD)

This service provides emergency cash disbursements, usually within hours after approval, to Visa cardholders in need of cash (e.g., cardholders whose Visa cards have been lost, damaged or stolen) and traveling domestically or internationally.

How This Card Benefit Program Works

ECD is easily accessible by phone to Visa cardholders calling from anywhere in the world, any time of the day. When contacted by a cardholder, Visa Global Customer Assistance Services (GCAS) associates will offer ECD to bridge spending, when the cardholder is experiencing card acceptance difficulties or simply needs cash in hand.

SERVICE • COMMUNITY • ACCOUNTABILITY • TEAMWORK • LOYALTY