Debit and Credit Card Information | 5Point mails a new card the same month your current card expires. For example, if your card expires 07/22, a new card will arrive in July. If you have questions about your cards, please give us a call or chat with us.
Holiday Closing | We will be closed on Monday, July 4, in observance of Independence Day.
Important Debit and Credit Card Alert | Due to system maintenance, we will not be able to print instant- issue debit or credit cards on Friday, July 15th. If you're in need of a new card, please see us before July 15th. We apologize for any inconvenience.

Emergency Cash Disbursement (ECD)

This service provides emergency cash disbursements, usually within hours after approval, to Visa cardholders in need of cash (e.g., cardholders whose Visa cards have been lost, damaged or stolen) and traveling domestically or internationally.

How This Card Benefit Program Works

ECD is easily accessible by phone to Visa cardholders calling from anywhere in the world, any time of the day. When contacted by a cardholder, Visa Global Customer Assistance Services (GCAS) associates will offer ECD to bridge spending, when the cardholder is experiencing card acceptance difficulties or simply needs cash in hand.

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